1) We have our delivery vans and delivery boys to deliver the items at the door step so It is hand delivery.
2) Our normal delivery hours start from 6 am till 10 pm
3) Same day delivery is available however customer has to take prior confirmation before placing the order on www.bookmyballoons.in for same day delivery.
4) Normally for same day delivery you have to order before 1 pm IST.
5) Sometimes on public holidays or due to strike delivery may not be possible however we run small information link on our website top of the home page. In this case www.bookmyballoons.inhas full rights to reschedule the delivery at the next available date.
6) If you wish to change the delivery address you have to inform us by email only at firstname.lastname@example.org at least one day before delivery date. Same day changes won’t be accepted.
7) We will attempt the delivery once only and order will be treated as delivered in following cases
- If address is wrong
- If receiver is not available or door is locked.
- If the receiver contact no. is wrong, not reachable, not answering, switched off, not responding properly.
- If receiver refuses to accept the delivery.
- Delivered at the doorsteps, gate, mailbox and neighbor.
8) We take signature of the receiver at the time of delivery for good condition of the stuff and delivery confirmation will be sent to you by email.
9) By signing on delivery slip it is proof that stuff is good and receiver accepted after that no complaint should be made by you.
10) Delivery charges are depending upon delivery city delivery address. For some cities we have free delivery as well. You will come to know the charges while placing the order.